kiss88 Privacy Policy — How Your Data Is Kept Safe

1 Introduction

Kiss88 is one of Bangladesh's most trusted online gaming platforms. We believe your personal privacy is a fundamental right. This Privacy Policy clearly outlines how kiss88 collects, stores, and processes data for all users of its services.

This Privacy Policy applies whenever you use the kiss88 website, mobile application, or any of our services. We are committed to ensuring your data is never misused and that all operations are conducted in accordance with this policy.

This policy covers the following: what information is collected, why it is collected, how it is stored, who it may be shared with, and what rights you have.

2 What Types of Information Are Collected

Kiss88 only collects the information necessary to operate the platform and provide you with the best possible service. We never collect data beyond what is needed.

Information collected at the time of registration:

• Full name & date of birth (for age verification)
• Mobile number or email address
• Username & password (encrypted)
• Address (where applicable)

Information collected during KYC verification:

• Copy of National ID or Passport
• Selfie or photo (for identity verification)
• Payment method details (bKash, Nagad, Rocket number)

Automatically Collected Information:

• IP Address & Device Information
• Browser type & operating system
• Page visit timestamps & log data
• Gaming activity logs (to ensure fairness)
• Cookies & Session Data

3 How Your Information Is Used

Kiss88 uses the information it collects for the purposes listed below. We will never use your data for anything beyond what is stated here.

Your information is also used for the following:

• Customer Service & Support
• Sending relevant promotions and bonus offers
• Platform Security & Fraud Prevention
• Legal Compliance
• Service Improvement & Research

4 Who Your Information Is Shared With

Kiss88 does not sell your personal information to third parties. However, limited data may be shared in certain circumstances:

• Payment Processors: Necessary information is shared with payment gateways such as bKash, Nagad, and Rocket to process transactions.
• Game Providers: Limited data may be shared with game developers to ensure the smooth operation of casino and slot games.
• Legal Authorities: Information may be disclosed in compliance with a court order or government directive.
• Fraud Prevention Agencies: Relevant authorities may be informed if financial crime or money laundering is suspected.

5 Cookie Policy

Kiss88 uses cookies on its website and app to enhance the user experience. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential Cookies: Essential for maintaining login sessions and site security. These cannot be disabled.
• Functional Cookies: Remembers your preferred language and settings.
• Analytics Cookies: Helps us understand which pages on the site are used most.
• Performance Cookies: Monitors site speed and performance.

You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some features on the site.

6 Data Security

Kiss88 protects your data using industry-leading security measures. Our security infrastructure is regularly updated and audited.

• SSL/TLS Encryption: All communication between you and kiss88 servers is encrypted.
• Firewall & DDoS Protection: Servers are protected against cyberattacks.
• Regular Security Audits: Security audits are conducted by independent experts.
• Two-Factor Authentication (2FA): 2FA can be enabled on your account for an extra layer of security.
• Unusual Activity Detection: Suspicious logins and transactions are detected automatically.

7 Your Rights

As a kiss88 user, you have the following rights over your own data:

• Right to Access: You can find out what information kiss88 holds about you.
• Right to Rectification: You can request that any incorrect or outdated information be updated.
• Right to Erasure: You can request that your information be deleted in certain circumstances.
• Right to Restrict Processing: You can opt out of certain uses of your information at any time.
• Right to Data Portability: You can request a copy of the data we hold about you.
• Right to Object: You can object to certain types of data processing.

To exercise any of these rights, contact the kiss88 support team. We typically respond to all requests within 30 days.

8 Minor's Data

Kiss88 strictly does not collect data from or provide services to anyone under 18. Age is verified at registration, and KYC documents may be requested in cases of doubt.

If any data belonging to a minor is collected inadvertently, kiss88 will delete that data and close the associated account immediately upon becoming aware of it.

9 Privacy Policy Updates

Kiss88 may update or revise this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised. For significant changes, you will be notified via your registered mobile number or email.

Continued use of kiss88 after a policy update will be taken as acceptance of the revised policy. We recommend visiting this page regularly to stay informed.

10 Contact

For any questions or requests regarding the Privacy Policy, please contact the kiss88 support team. You can also reach our data protection team at:

• Email: [email protected] (as plain text)
• Live Chat: 24/7 support available on the platform
• Response Time: Usually within 24–48 hours

We take every concern seriously and aim to resolve issues as quickly as possible.